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FAQ’S

How soon do I need to contact you after my baby is born for my pre-booked newborn session?

Within 48 hours!  With our tight schedule of due dates it is imperative you contact us within 48 hours of babies arrival so we can find the best date for us within the time frame of how we photograph the newborns (the first 5-14 days of life).  If you do not contact us until later on after baby is born we cannot guarantee your session.  It is also always best to keep us informed of any changes to your due date during your pregnancy. That helps us stay on top of your floating dates for babies session.

What is included in my session?

With your session fee you will receive your full booked shoot, a link to your gallery for the digital download of all of the edited, high resolution, print ready images, and a release/information form from us that will allow you to have the images printed.

Can I order prints through you?

Yes. You may do so when viewing your images in your online gallery. I also give you the digital files to print at the print house of your choosing.  However, we make STRONG recommendations on where and how to print your images.

Copyright

Although DDP  releases the right for you to print your photos we retain the copyright for all the images.

How many images will I get from my sitting?

Although we do not guarantee a certain number of images we do set a standard for our sessions and that standard is outlined in each sessions description – please revert to the investment page for the details of your chosen session. Some shoots we are able to produce more final images – but please remember that at DDP we only put out the very best from your session.

How will I get to see all of my images?

As long as you give us permission to share on social media, we will post a few sneak peeks of your images on Facebook!  You are always free to use these images as your profile or cover photo but please remember to never crop or alter the image or watermark as DDP retains the copyright. Once all of your images are done I try and post a few extras onto a blogpost and will then load your entire gallery onto our website in a private viewing page for you to see them all!  Here you will be able to view all of your images and place print orders. There is no additional charge for this online gallery and you may also share the link with you family/friends.  This online album will only stay avail be for 30 days.

Settings, Props and More

We will try many different settings, props and poses and do not guarantee they will all come out.  Please understand this as you will see us do many changes for the settings as you may not see those images in your final album.  At DDP  we put out only the very best quality images and if we do not feel they reach our level of success we will not put them in your final album. If there is something specific you desire please take a moment to let us know in advance.  You are also welcome to bring along your own props and outfits to add a more personal touch to your images. But PLEASE discuss this with me prior to our session.

Privacy

Although DDP retains the copyright we understand and respect your right to the privacy of the photographs of your children and we will always ask for your permissions to share the images via Facebook, our Blog, here on our website, for print promotions or for vendor recognition.

Who can come to the session?

Only those being photographed are invited to the session.  We understand new moms sometimes need a little help – please let us know ahead of time if you will be bringing a relative to the session with you who will not be in the images.  Please review our preparation packets for times for arrival of siblings for sessions as well.  At our sessions we like baby to stay focused on us.  Having additional spectators is not only distracting to them – but us as the photographers as well.  Thank you for your understanding in this matter.

What happens when the children don’t co-operate for the shoot?

We know working with little ones can be tough and takes a lot of patience – which thankfully we have.  However, from time to time we could be faced with a situations where we find it is just not working and if we continue to try it will only frustrate the child (children) more.  So it is better to just call it a day.  If this were to occur, please respect our time and understand the full session fee will still be due and payable.

What if I have to cancel the day of?

Things happen – kids get sick – kids don’t nap or were up all night – If this is to happen – please don’t “try” to make the shoot – it will just wind up with us having to call it a day and you will wind up with not so lovely pictures (and we hate that more than anything).  Your retainer fee is non refundable for the day of the scheduled shoot but we can use the retainer fee to transfer/reschedule our session to another date.

Travel 

DDP loves to do outdoor, on location, shoots.  However, we do have travel limits.  If you would like to choose your location, please discuss the location with us prior to booking as travel fees may apply.

Retainers & Final Payment

Retainer Fees are non refundable and due upon booking your session to hold your spot. If your retainer fee is not received within the time frame specified on your invoice your spot will be opened back up.  Retainer fees cannot be applied to future sessions should you need to cancel.

Final Payment is due at the time of your session.

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